March 21, 2023

Flight disruptions have price TUI Group €75 million ($76.5 m) in its third monetary quarter (Q3), which ended on June 30. With out the flight disruptions, TUI would have made its first quarterly revenue post-pandemic as an alternative of posting a €27 million ($27.5 million) loss.

TUI Group mentioned the flight disruptions had been at their worst in early summer season, significantly in Could and June. In these two months, it carried 4.8 million passengers, with 4% or 192,000 passengers delayed by greater than three hours. Wanting on the brilliant aspect, TUI mentioned that the lower than 200 outbound flights canceled in Could/June represented “considerably lower than 1% of the summer season program.” It described its cancelations as “uncommon in comparison with different airways.” Curiously, airways speak concerning the small proportion of flights disrupted somewhat than the variety of passengers affected. It would solely be 1% or 4%, however it’s practically 200,000 individuals who had been let down and doubtless received’t neglect it.


TUI is an enormous fan of Boeing airplanes

Boeing B737-family plane make up 70% of TUI’s 5 airways fleet. Picture: Jake Hardiman – Easy Flying

Whereas TUI studies its outcomes as a gaggle, the airline enterprise includes 5 subsidiaries working underneath the TUI branding. The person entities are TUI Airways, TUI fly Nordic, TUI fly (Netherlands), TUI fly Belgium and TUI fly Germany. They vary in measurement from TUI fly Nordic with 4 plane to the UK airline TUI Airways with a fleet of 89. Based on, the 5 airways have a mixed fleet of 171 plane, together with 38 which can be wet-leased. The one airline not counting on moist lease capability is TUI fly Nordic. The dominant kind is the Boeing B737 with 121, adopted by the 20 B787s, with B757s, B767s, and Embraer ERJ 190s making up the numbers.

Twenty-one wet-leased plane are Airbus, together with the A320 household and A330 sorts. Final week the latest addition to TUI fly (Netherlands), an Airbus A320-200, was delivered to its base at Amsterdam Schiphol Airport (AMS). It has been leased from Bulgarian constitution specialist Fly2Sky for August and provided on an ACMI (plane, crew, upkeep and insurance coverage) foundation. It started flying for TUI on the day it arrived and is destined for vacation companies round Europe, together with Turkey, Spain and Greece.

TUI fly Netherlands has six Boeing B737 MAX 8s in its fleet, working to vacation locations across the Mediterranean and past. Picture: TUI Group

Flight disruptions are persevering with regardless of TUI’s finest efforts

The journey group mentioned disruptions had been primarily brought on by “third social gathering suppliers and airports resulting from a scarcity in floor dealing with and airports safety employees, reliability points with lease-in companions and provider upkeep delays. In responding to the scenario, TUI mentioned:

“We’ve got swiftly launched a number of mitigations to enhance resilience and buyer expertise, together with the doubling of our standby plane, lively administration of third events and elevated TUI employees at key buyer contact factors.”

Nonetheless, regardless of these steps, TUI reveals that “flight disruptions throughout This fall stay at elevated ranges, and it stays too early to estimate the affect for This fall 2022, nevertheless, we count on these disruptions to normalize for future seasons.” TUI Group revenues, which embody its airline, lodge, holidays and cruise companies, reached €4.4 billion ($4.48 b) in Q3, 5 occasions Q2 2021 however down 6.6% in comparison with Q3 2019. Its Q3 underlying loss was €27 million ($27.5 m), a dramatic enchancment from the €669.8 million ($683 m) loss in Q3 2021.

By including an additional 22% capability by way of moist leasing plane, TUI is doing what it could possibly within the quick time period to fulfill demand. It once more reveals constitution operators’ invaluable function in protecting summer season schedules on monitor. Please inform us in case you have been on a TUI flight operated by one other airline.

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